Frequently Asked Question (FAQ’s)

FREQUENTLY ASKED QUESTIONS (FAQ’s)

If I run out of time and fail to complete the CEUs before my state license renewal, can you back date my certificate?

NO! Absolutely not! The date on your certificate will be the date you successfully completed the course.

If I do not need the CEUs I purchased, can I get a refund?

No, but you will have access to them when you need them with the next renewal period. Just make sure that you are aware of how many hours you need before placing the order. The Online Courses need to be completed by December 31th of the year of purchase because the test and course material might be updated for the new year.

Does my state accept Smith Seminars continuing education?

All the courses are AARC-approved and every state accepts AARC continuing education. If you have any questions about your state license requirements, please contact your state board. I am not a representative of your state board. I cannot speak for them on the matter of what will or will not be accepted by them.

What if I lose my certificate, can I get another copy?

Yes, contact Smith Seminars and another copy will be provided for you at no cost. It is always best to keep your certificates in a safe place. It is your career that is affected if you are not able to produce the certificates in an audit by your state.

Do I have to be a member of AARC (American Association for Respiratory Care)?

No, you do not have to be a member of AARC to complete continuing education with Smith Seminars. If you would like to become a member or find out about membership go to https://www.aarc.org. One AARC CRCE (Continuing Respiratory Care Education) is worth one CEU or continuing education unit.

Can I let someone else use my link to watch a Live Online Webinar Presentation?

No, because of the increasing risk of theft, it is not allowed for another person to use your link.

Can I use another person's credit card to purchase CEUs?

Yes, as long as you have permission to use their card. You must place YOUR NAME on the order.

Will I get my certificate as soon as I submit a test or complete a Live Online Webinar course?

When you pass the Online Test, you can download your certificate instantly. You will also get a copy emailed to you. The Live Online Webinar course certificate will be produced as soon as all courses you need for the current month have been completed. You will receive one certificate with the number of hours and a list of Live Online Webinar courses completed. Please contact debra@smithseminars.com or call 940-600-4700 when you are ready for the Live Online Webinar certificate of completion sent to you.

Does Smith Seminars submit the certificates to the state licensure?

Smith Seminars will submit to CEBroker if your state license number has been provided. (Alabama, Florida, Georgia, Kansas, Louisiana, Mississippi, and Oklahoma licensees). All other state license holders are required to submit all continuing education to their state board. Smith Seminars will send the information to AARC.

Do I have to watch all the Live Online presentations without stopping?

If you have several webinars. you can spread it out for several days or weeks.

How do I become an AARC Member

https://www.aarc.org/

How do I contact the NBRC?

https://www.nbrc.org/

Why is my order not going through?

Make sure you do not put hyphens (-) in your phone number when you enter your information.